This course is designed for Users who will be responsible for setting up and maintaining the configuration elements of your organisation's instance of ICEFLO. On completion of the course, Users will have learned how to set up all administrative aspects of ICEFLO.  

The video watching time for this course is under one hour.

Lessons

• ICEFLO Navigation
• Runbook Structure
• Client Configuration - Catalogues
• Data Dictionary
• Groups and Billing Units
• Locations
• Environments
• Portfolios and Services
• Divisions and Departments
• Programmes and Projects
• Teams
• Roles
• Users 
• User Permissions
• User Audit
• Configuration
• Login and SMS Activity

 The course can be accessed through the Academy domain form the left hand menu options.