Notify Owner

Notify Owner if enabled on a Task will send out notifications to the Task Owner advising when the task is pending activation and when it is ready for activation.

When Notify Owner is enabled, the names owner of the task will receive a notification to alert the owner that the Task is available for activation. If they wish they can also opt to receive an alert to X mins prior to the task being available. This is configured via the Available Notification Period. This is set by users who have the ability to update the task details and can be set to a value which is most relevant to the user.

When the emails are sent from ICEFLO to the user they will contain summary information about the Runbook that the task is part of, as well as including any task description, technical detail, and all user defined fields.

Remember users will only receive notifications if comms are set to go out from the Runbook from the communications panel, notifications have been enabled at the Runbook level and the user is set to receive these from their personal settings.