Academy Domain

From the left hand navigation menu there is an option called Academy. Clicking on this will take you through to the Academy Domain. In this domain there are four card options:

  1. ICEFLO Foundation Course
  2. ICEFLO Active Cutover Course
  3. ICEFLO Build Course
  4. ICEFLO Training Support

Clicking on each of the Course cards will take you to the Academy video training portal. In each course there are several lessons in video format, followed by a link to the relevant assessment.

On the first time of visiting the portal, you will be invited to enrol to the relevant course by providing some basic details. Once you have completed the video training and you are ready to take the test, you will again be invited to register for the assessment site and will then get access to the assessment questions. You will get immediate notification if you have passed or failed. On successful completion of the any of the assessments, you will be invited to claim your learners badge via Acclaim, and use the badge to promote your ICEFLO accreditation. Provide link to article about video and assessment portal. More information on the Academy Domain can be found here - https://training.iceflo.com/m/88359

ICEFLO Foundation Course

Undertaking this training will enable ICEFLO users to log in to the application and locate key features across the solution. The course will cover at a high level how users can carry out any actions relevant to their role and user permissions.

The video watching time for this course is under one hour.

Lessons

  • ICEFLO Introduction
  • Homepage
  • Runbooks and Tasks
  • Reporting
  • Issue Management
  • Dashboard
  • Status Reports
  • Events
  • Event Tasks
  • Event Issues
  • Event Dashboard
  • Event Status & Checkpoint Reports
  • Ready to take the Assessment

ICEFLO Active Cutover Course

The ICEFLO Active Cutover course is designed specifically for users who will be activating Runbooks. Completing this course will enable ICEFLO Users to manage Active Runbooks, carry out any relevant actions aligned with their role during a live cutover and confidently navigate to and understand in detail the data presented across the various reports available. 

The video watching time for this course is under one hour.

Lessons

  • Runbook Activation
  • Tasks
  • Teams, Team Members & Comms
  • Dependency Visualisations
  • Reporting & Views
  • Managing Issues
  • Backout
  • Events
  • Dashboard
  • Ready to take the Assessment

ICEFLO Build Course

This course is designed for those who are involved in building cutover plans or Events. Deployment Managers, Event Managers and Task Owners can all learn how to create detailed plans, incorporating inter plan dependencies. At the end of the training, attendees will understand the basics of how to effectively build, schedule and commit events, runbooks, stages and tasks in ICEFLO.

The video watching time for this course is under one hour.

Lessons

  • ICEFLO Introduction
  • Create a Runbook
  • Stages
  • Editing Tasks
  • Multi Edit
  • Dependencies
  • Scheduling
  • Approval Process
  • Create Events
  • Import
  • Ready to take the Assessment

ICEFLO Training Support

This will take you through to the ICEFLO training portal where all the How to articles are located. These will give you step by step instructions on how to use the key features in ICEFLO. https://training.iceflo.com