Close Issue

An Issue can be closed via the the Close Issue screen (606).  This can be accessed by clicking into an Issue title on the Runbook - Issues screen (600) and selecting Close Issue.  

To navigate to the Maintain Issue screen, click on the Issue button on the Runbook Summary panel, then click into the Issue which needs Closed.

Maintain Issue

The Maintain Issues (604) screen is most frequently used to add content to the issue record during its lifecycle.  It also provides the option to Close the Issue.

By clicking on the Close Issue button highlighted above the Close Issue screen will be presented to the Authorised User.

Close Issue

Enter the Resolution Type and Resolution information in the text field then Close Issue.

Risk Mitigation and Root Cause fields are optional.