How do I Reactivate a User?
Part of the ICEFLO User Managers role will be to activate and de-activate users. Typical scenarios where this function maybe deemed useful is, for example, if a user has gone off on maternity of paternity leave. They do not want to appear as optional task owners whilst on leave thus deactivation will prevent this. On their return, the administrator can simply re-activate them again. Note: Deactivation does result in the user NOT being able to log into the system.
Only Users with Administrator Authorisation or User Manager Access will be able to perform this function.
From the Users domain on the main menu click on the default reports dropdown. There are two default reports. One is the Primary report which shows all active Users and the other default report is where you see the deactivated Users.
Maintain User - Activate
Click on the User Name from the Users screen, 300 to take you to Maintain User where you can reactivate the account.
Select the Acticate button which is located on the top menu. This will take you to the Reactivate User screen.
Reactivate User
Click the reactivate button to update and reactivate the User.