How do I Reset a Users Password?
User Maintenance resides in the Users domain which can be accessed via left hand side menu. Only Users with Administrator Authorisation or those with User Manager Access can create, maintain and delete accounts and reset passwords. This article will review how to reset a User's password.
Reset Password
From the User screen, 300, click on the User Name of the User who requires a password reset.
Select the Reset Password icon as shown above then click on the Reset Password button.
A confirmation message will appear at the top of the screen which reflects that the User's Password has been reset.
The User will be sent an email with a new password which they will be asked to change on first log in after reset.